1. Book Your Appointment. Use our online booking form to reserve a time slot. Let us know the make and model of your laptop and describe what you are experiencing — reduced runtime, failure to charge, or a swollen or damaged bottom panel.
2. Diagnostic Assessment. On arrival, our technician runs a full battery health diagnostic — checking remaining capacity, charge cycle count, and whether the fault is battery-related or caused by the charging system or hardware.
3. Component Sourcing. We source a compatible replacement battery for your specific model, using quality components that meet or exceed manufacturer specifications — not generic low-cost alternatives.
4. Professional Replacement. Modern laptops — particularly ultrabooks and thin-and-light models — use adhesive-mounted cells and delicate ribbon cables that require specialist tools and experience to safely disassemble. Our technician handles the full process, from chassis disassembly to internal component reconnection.
5. Post-Replacement Testing. We run a full charge cycle and carry out runtime testing to confirm the battery is performing correctly, and verify the charging circuit and adapter compatibility before returning your device.
6. Collection & Handover. Your laptop is returned to you clean, tested, and ready to use, with a summary of the work carried out.

How long does a battery replacement take?

Most replacements are completed within 1–2 working days. Where a specific battery needs to be ordered for a less common model, this may extend to 3–4 days. We will confirm the lead time at the point of booking.

Will I lose any data?

No. A battery replacement does not affect your files, software, or settings. We still recommend backing up your data before any hardware service as a precaution.

How do I know if it is the battery or something else?

Symptoms such as unexpected shutdowns, significantly reduced runtime, a battery reading 0% constantly, or a physically swollen bottom panel are all indicators of battery failure. Our diagnostic will confirm this and rule out other factors such as a faulty charger or charging port.

Can I not just replace the battery myself?

Battery replacement kits are available online, but modern laptops present real risks without the correct tools and experience. Incorrect removal of adhesive-bonded cells can cause puncture or thermal runaway — a serious safety hazard. Ribbon cables and delicate connectors are easily damaged during disassembly, turning a battery issue into a far more costly repair. Our service ensures the work is done safely, with a warranty-backed result.

What warranty do I get?

All replacement batteries carry a 90-day warranty against defect — covering failure to hold charge or significant unexpected capacity loss within that period. This does not cover physical damage after collection.

My laptop is old — is it worth replacing the battery?

If the rest of the laptop is functioning well, a battery replacement is often the most cost-effective way to extend its useful life considerably. Pairing it with a thermal maintenance service or RAM/storage upgrade can deliver an even more noticeable improvement in day-to-day use.

Do you work on all laptop brands?

We work across a wide range of manufacturers including Dell, HP, Lenovo, Asus, Acer, Microsoft Surface, and Apple MacBooks. If you have an unusual or niche model, please contact us before booking to confirm compatibility.

Laptop batteries contain lithium-ion or lithium-polymer cells — both of which carry a risk of fire or chemical exposure if punctured, short-circuited, or improperly handled. Professional replacement ensures:

• Safe removal and environmentally compliant disposal of the old battery in accordance with WEEE regulations
• Use of correctly specified replacement components — not cheap generic cells
• No risk of collateral damage to the motherboard or surrounding hardware during disassembly
• A warranty-backed result carried out by an experienced technician